FAQ

General Taxi/Transport Questions

1. How do I get a taxi from the Lima airport?

You can get a taxi from the Lima airport upon arrival. After picking up your bags and passing through customs you will pass through a corridor with several taxi companies vying for your attention. Bear in mind that these official taxis have had security issues in the past, albeit infrequently. In addition, you cannot arrange rides ahead of time, and you’ll need to make payment at their counter before leaving. Their drivers usually do not speak any language other than Spanish.

Gringotaxis allows you to schedule a Lima airport transfer to wherever you need to go in Lima. most of driver’s are English-speaking will make sure you get to your destination safely and comfortably.

2. Is there public transport from the Lima airport?

Not exactly. It is possible to take a bus to the front entrance of the airport, however this is considered dangerous. As most international flights to Lima arrive late at night, standing out in the street with your bags is NOT recommended. Public transportation to and from the Lima airport is poor and even locals would advise you not to do it.

3. Does Uber work in Peru? What taxi apps can I use in Peru?

Yes, Uber does work in Peru. You can use your same account. However Peruhop one of the premier tourist buses here, advises against using Uber. Other taxi applications that work in Peru are Beat, Easy Taxi, Cabify, and if you lack internet data you can also call 355-5555 (Taxi Satelital) at any time.

However, using taxi apps at the Lima airport is complicated as there is no designated point for them to pick you up. They are better for going to the airport, rather than leaving from it. However oftentimes the driver will leave you at the gate with your luggage.

4. Are street taxis safe in Peru?

Generally speaking, street taxis are safe to use. However, a small percentage of taxi drivers are criminals who rob passengers, usually with accomplices who get into the vehicle unexpectedly, or by taking you to a different location where they are waiting to strike.

If you choose to take a street taxi in Lima, pay close attention to the vehicle. Can the windows be rolled down? If you get in the back seat, check to make sure you can open the door immediately after closing it. If neither your doors nor your windows open, you should demand the driver fix that, or insist on getting out of the car. You should always negotiate the price before boarding. Ask locals what a reasonable price would be, if it’s too good to be true, then it might just be a trap.

 

5. How do I use the buses in Lima?

There are two types of buses in Lima: Municipal buses operated by the city, and private buses with licenses to run specific routes. The private buses are typically dilapidated and uncomfortable. You can board these anywhere on their route and the fares range from 50 cents for short trips to 3 soles for a trip across town. 

The municipal buses are silver and have an accent color according to their route (blue, purple, red, etc). These require a card to board, called the Lima Pass. Look for workers in yellow or blue vests near the official bus stops who can provide you with a card. You can recharge this card at some bus stops. These buses are far cleaner and safer to use. 

 

6. Can I rent a car in Lima? (repeat for cusco)

Yes, you can rent a car in Lima. Hertz and Budget offer car rentals. There are also some smaller businesses that provide this service. However, due to the dangerous driving conditions in Lima, you will be forced to buy extra insurance coverage, even if your credit card includes it. This can make for a very expensive rental. 

In Cusco, there are no major international car rental companies, but you can find several highly-rated businesses online. Some specialize in renting 4×4 vehicles, which is a must if you intend to drive well outside the city. Be aware that the terrain in Cusco is quite mountainous, and you should drive with caution.

Many roads in Cusco and the surrounding area are 2-lane roads. This results in a lot of passing into oncoming traffic. With sharp turns and steep cliffs everywhere, you’ll need to devote 100% of your attention to the road. 

 

7. When is rush hour in Lima?

Rush hour in Lima starts at 7 AM and continues until around 9:30 AM. In the afternoon, traffic heats up shortly after 5 PM and will continue to be brutal until about 8:30 PM. 

 

Gringotaxi-specific questions

 

1. Does Gringotaxis accept USD or PEN?

Gringotaxis accepts payment online in USD, and you can also pay our drivers in cash in USD. We can also accept PEN at current exchange rates.

 

2. Can gringotaxis pick me up at Miraflores or Barranco Hotels or Hostels?

Yes! Gringotaxis will pick you up from any Miraflores hotel, Barranco hostel, or any other lodging in Lima. Just let us know exactly where you are and we’ll do the rest.

 

3. Does gringotaxis provide service to the beaches in Peru?

We have recently added beaches south of Lima Such as Punta Hermosa, Punta Negra, San Bartolo to our ever expanding area of coverage.

The best beaches are located about an hour outside of Lima to the south. The easiest way to get there in summer is to take a bus or shared cab (locally called a “taxi colectivo”) from the Panamericana highway at the intersection with the Atacongo bridge. You can also use taxi applications.

 

4. Which airports in Peru does Gringotaxis operate at?

Gringotaxis currently provides service to both Lima’s Jorge Chavez International and Cusco’s Alejandro Velasco Astete International Airport.

 

5. Are all your drivers English-speaking taxi drivers?

No, manyy of Gringotaxis’ driver’s speak English. We issue an English test and in-person interviews in English to all of our drivers. 

 

6. Does Gringotaxis provide rides on demand?

While most of our services are scheduled in advance, you can give us a call and if a driver is free at the moment we will try to get them out to you as soon as possible.

 

7. Does Gringotaxis charge per person, per mile, per vehicle?

Our fares are fair! We only charge extra for the type of vehicle you choose, either a sedan, SUV or van. Otherwise, the fare is determined by district. So pile in with your friends and don’t worry about extra charges. 

 

Lima/Cusco Questions

 

1. How long does it take to get from the International airport in Lima to my hotel? 

If you are staying in a Miraflores Hostel or Barranco hotel, then the ride from the Lima airport should take a little under an hour if you arrive late at night. If you are leaving the airport when there is traffic then the trip could take around an hour and a half.

 

2. How long does it take to get from the Cusco international airport to my hotel?

Cusco is a much smaller city than Lima, and the airport is not very far from the center. You should arrive at your hotel in under half an hour. 

 

3. How safe is Lima, Peru?

Although robbery and petty theft is common in Lima, violent crime rates are fairly low. While approximately 1.2% of Lima’s residents experienced a robbery in 2015 (most recent data), Lima’s murder rate and violent crime rates do not put it in even the top 50 most dangerous cities. Brazil, Mexico, and the United States have much higher rates of violence in their cities.

 

4. How safe is Cusco, Peru?

Cusco, compared to Lima, is remarkably safe. Peru understands that tourism is a major industry and goes to great lengths to protect tourists in the region. However, you should still keep an eye on your belongings at all times. An item like a laptop or a camera could represent more than a few months’ wages for most people.

 

5. Where can I find good food in Lima?

Everywhere! The best restaurants on Lima are listed on websites such as Tripadvisor, and you can also use Google Maps to find great places near you as you walk around. If you need some recommendations, talk to one of our drivers! As locals, they know where to go. 

 

6. How much does Lima airport luggage storage cost?

Lima’s airport has a luggage storage service called “Left Luggage”. Rates vary depending on the size of the item and the time that you are going to leave it there, but you can contact info@guardianiaequipajes.com for a quote. This service can be found on the International Side of the Lima Airport. Walking straight to the back of the building from door number 3, you’ll see a place called “Left Baggage” 

 

7. What are the best places to visit in Lima?

Visit Miraflores, particularly the Malecon above the Costa Verde. The long chain of parks and beautiful views should not be missed. Barranco is a great district to explore during the day, and even more fun at night. 

The center of Lima is the perfect way to spend a day. Visit the Cathedral de San Francisco, with its catacombs and incredible artwork.

After the sun sets you absolutely have to take a trip to the Parque de las Aguas to see the world-record holding park. With hundreds of illuminated fountains, you’re sure to come out with some amazing pictures. Just don’t get your phone wet!

Lima also has many great museums, some of which are private and charge entry, but are well worth it. Definitely see the Museo Larco in Pueblo Libre, the National Museum in San Borja, and the historic ruins of the Huaca Pucllana and Pachacamac.

 

 8. Should you tip your waiter in Peru? Should you tip your taxi driver in Peru?

Tipping is not customary in Peru, however it is never unwelcome. A 10% tip at a restaurant would be considered generous in Peru. 

As taxi prices are negotiated beforehand, there is no tipping with taxis. However, if you feel that you got good service and want to leave a little extra with the driver, we’re sure that it will be appreciated.

 

9. Is English common in Peru?

The English level in Peru is quite low. According to the English Proficiency Index, Peru is in 59th place out of the 88 countries measured. Although English is a mandatory part of public education, the quality of the teaching is low. Many Peruvians, however, can understand some basic English and may know some phrases.

In Lima, you’ll find more English used in Miraflores and Barranco, where most tourists congregate. 

In Cusco, the English level is higher, as tourism is a much more important source of income. It’s common to find qualified English-speaking tour guides, waiters, and concierges at hotels. 

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